Privacy Policy

How Northlight TV collects, uses and protects your personal information, and the rights you have over it.

Last Updated: 07 October 2026
At Kingfisher IPTV UK (“we”, “us”, or “our”), we are committed to protecting your privacy and personal data. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website and use our IPTV UK services.
We comply with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

  1. Who We Are
    Service Name: Kingfisher IPTV UK
    Contact Email: contact@kingfisheriptvuk.com
    Contact Phone: +44 7734739408
    Location: United Kingdom
  2. Information We Collect
    To provide our IPTV UK subscriptions and manage your account, we collect the following types of data:
    A. Personal Information
    Full name
    Email address
    Billing address
    Phone number (optional, for support via WhatsApp or phone)
    B. Technical & Device Information
    IP address
    MAC address (required for MAG box and specific device activations)
    Device type and operating system (e.g., Smart TV, Amazon Firestick, Android)
    Connection logs (to monitor concurrent connections and prevent account sharing)
    C. Payment Information
    We do not store your full credit/debit card details on our servers. All payment transactions are processed securely through trusted third-party payment gateways. We only receive confirmation that a payment was successful.
  3. How We Use Your Information
    We use your data strictly for the following purposes:
    To provide our service: Creating your account, generating your streaming credentials, and activating your devices.
    To process payments: Handling billing and issuing invoices/receipts.
    Customer Support: Communicating with you via email or phone to resolve technical issues and provide setup assistance.
    Service Maintenance: Monitoring server load, preventing abuse, and enforcing our fair-use policy.
    Legal Compliance: Keeping financial records as required by UK law.
  4. Legal Basis for Processing (UK GDPR)
    Under the UK GDPR, we rely on the following legal bases to process your data:
    Contractual Necessity: Processing is required to fulfil our contract with you (providing your IPTV subscription).
    Legal Obligation: Processing is necessary to comply with the law (e.g., retaining tax invoices).
    Legitimate Interests: Processing is necessary for our legitimate business interests, such as preventing fraud, securing our network, and improving our service.
    Consent: Where we send you marketing emails, we will only do so with your explicit consent (which you can withdraw at any time).
  5. Sharing Your Data
    We do not sell, rent, or trade your personal data to third parties. We only share data with trusted partners necessary to run our business:
    Payment Processors: To securely process your transactions.
    Communication Tools: If you contact us via WhatsApp or phone, those platforms may process your messages according to their own privacy policies.
    Legal Authorities: Only if strictly required by UK law, a court order, or to protect our legal rights.
  6. Data Retention
    Account Data: We keep your account data for as long as your subscription is active. If you cancel, we will delete your active streaming credentials.
    Financial Records: In accordance with UK regulations, we retain billing and transaction records for 6 years after the end of the accounting period they relate to.
  7. Your Data Protection Rights
    Under the UK GDPR, you have the following rights regarding your personal data:
    The right to access: You can request copies of your personal data.
    The right to rectification: You can request correction of inaccurate or incomplete information.
    The right to erasure: You can request deletion of your data (“Right to be Forgotten”), subject to our legal obligation to keep financial records.
    The right to restrict processing: You can request we limit how we use your data.
    The right to data portability: You can request we transfer your data to another organisation.
    The right to object: You can object to our processing of your data.
    To exercise any of these rights, please email us at contact@kingfisheriptvuk.com. We will respond within 30 days.
  8. Data Security
    We take the security of your data seriously. We implement industry-standard security measures, including SSL encryption for our website and restricted access to our customer databases. However, no method of internet transmission is 100% secure, and we cannot guarantee absolute security.
  9. Cookies
    Our website uses cookies to improve your browsing experience, remember your cart, and analyse website traffic. You can choose to disable cookies through your browser settings.
  10. Changes to This Privacy Policy
    We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting a notice on our website.
  11. Contact Us & Your Right to Complain
    If you have any questions about this Privacy Policy or how we handle your data, please contact us at:
    Email: contact@kingfisheriptvuk.com
    Phone: +44 7734739408
    Right to Complain to the ICO:
    If you are unsatisfied with our response to a data protection concern, you have the right to lodge a complaint with the UK supervisory authority:
    The Information Commissioner’s Office (ICO)
    Website: ico.org.uk
    Telephone: 0303 123 1113